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- Naples, FLI cannot thank Faithful Companion Pet Cremation Services enough. I called them this morning when my mother's beloved 18 year old kitty suddenly got very ill over the last two days. This morning she went down severely within hours. I called and spoke to Chris at the Naples, FL location. He was compassionate, professional and helped immediately. Chris arranged to meet us earlier than planned when our Daisy Kitty was struggling to breathe and met the Vet from Concierge Pet Hospital in Naples (who also were the absolute best and came out in this emergency situation). Everything was handled perfectly and my Mother and our family is eternally grateful to Chris and Faithful Companion Pet Cremation Services. Thank you, thank you, thank you!!
- Charlotte, NCThank you to the wonderful staff. Losing a furry friend is very difficult. Your time and compassion helped make a very sad loss a little easier to handle. Thank you!
- Charlotte, NCMy precious Klaus passed away in the early morning hours of Saturday, March 31st, 2018. I made arrangements with the veterinary hospital in Greensboro NC to handle the final arrangements. They told me Faithful Companion in Charlotte would be working with me and that they are a great company. I was worried about things until I spoke to Luke at Faithful Companion later that day who put me at ease about the situation. He took his time to explain things and answer all my questions and even took my special request for the urn. I was even more surprised when he told me Klaus would be back in Greensboro on Easter Monday. Sure enough, on Monday, the hospital called and said his urn was there. The urn is a beautiful rosewood box with Klaus' information and the extras I asked to be etched on it. I couldn't have asked for anything better. As soon as I got home, I placed the urn on the mantle next to Fritz, one of our babies that passed years ago. Now I feel better having him home again. Faithful Companion in Charlotte exceeded my expectations and I would not hesitate to use them again. It is a beautiful forever memorial and I'm thankful there are people like Faithful Companion who can help in a time of need. Thank you all!
- Northwest IndianaOur sweet Shelby Lynn passed away on Sunday, April 8th, several months after battling Lymphoma. Two kind and compassionate young men from Faithful Companion assisted and supported us in our time of grief. One came on Sunday to transport Shelby to the crematorium after she was euthanized; the second gentleman to returned our baby's remains the following Tuesday as neither of our work schedules allowed us to be home on Monday. Jeff (in his grief) neglected to learn their names; but both gentleman were very kind, courteous & sympathetic. We highly recommend their services to anyone who might be facing this dark/sad time with their beloved fur babies.
- Naples, FLOur beloved Logan passed away on April 2, shortly after 10pm. We had already decided to use Faithful Companion,if we were in FL when he passed. My husband called and left a voicemail. We received a call a few minutes later and Michelle explained what choices we had and we decided to keep Logan home and meet her in the morning. Michelle met us at the door and treated us with kindness. She really helped us get through a very difficult time. She did not try to sell us anything more, but I did notice the paw print and I am so glad that we purchased one. We highly recommend them and have told all of our friends who are pet parents about them.
- Royal Oak, MIA very normal morning turned very dark this past Friday, April 6th when my cat Oliver's breathing became labored. I rushed him to his Vet (Berkley Veterinarian) and it all went downhill with what was diagnosed. Dr. Andrea Smirnes was there that day and she (as she has been there for my other kitties who have passed) was so wonderful as was the rest of the staff to comfort me through this trying time. They made things as easy as possible. They were compassionate and so compassionate with giving my cat the dignity and gentleness needed. Within 24 hours I received Oliver's cremated remains in the most beautiful wooded hinged box with his name. A separate plaster disk with his paw print and name with an easel to display the print. Such beautiful detail. It helped and eased my heart to see just how beautiful they respected his remains and how they came back is a testimony to this company. As a private cremation, they gave an ID number that this, in fact, was Oliver. I would HIGHLY recommend this pet cremation company. Thanks to all in helping me at this dark time.
- Cincinnati/Dayton, OHTragedy struck our family on April 6th when our great Dane passed away. As pet owners we all know that this is the dark day we all face. Rick was a godsend. He was professional, respectful, polite and sincere. He let us grieve. There was no rush. He was patient and kind. He walked us through what was to come next and helped solidify our arrangements. In under 12 hours our friend was returned to us in a beautiful urn with our love engraved for all to see. In a very hard day these are the people you want helping you through it. Thank you Rick.
- Charlotte, NCI wanted to speak on behalf of my great nephew Milo. He was a true sweetheart, very loving and will truly be missed by Jasmine, Jaden and myself.
- Royal Oak, MIOn Easter Sunday, we were devastated to lose our 16 year old cat, Theo. We were in a state of shock on when we had to say goodbye, and we couldn’t bear to leave Theo’s body at the emergency vet. We drove to Faithful Companion, thankfully open on Easter, where Daniel compassionately explained their services and process. We opted to wait ~1 hour for Theo’s ashes to be returned to us, and not witness the cremation, even though that was an option. Daniel was so patient, and he assured us that he would immediately tend to Theo, and not leave him alone. We felt almost panicked to leave him, even though his spirit was gone. We were comforted to know that Daniel would be with Theo, and would take care of him. When Daniel brought Theo’s ashes to us an hour later, he described the cremains, offered to review them with us, and asked if we had questions. He was so caring, we felt relatively at peace. We had given Theo both the best life possible and a dignified death. We highly recommend Faithful Companion, they professionally and sympathetically attended to our beautiful boy Theo, and enabled us to quickly go home together on such a horrible day.
- Northwest IndianaOn Saturday night March 31st my daughter's dog unexpectedly passed away. It was 10:30 p.m. when we found the phone number online. My wife called hoping to get an answering machine with hours of operation is recorded message. The phone was answered by Joellen who informed us that her husband Tom would be available for us in the morning(Easter Sunday). We were contacted the next morning and given a 10:30 am appointment. We met with Patrick who couldn't have been nicer. He was patient and kind. He called me the next day to inform me that Nalas remains were ready to be picked up again Patrick was helpful and kind. Thank you very much.