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- Greensboro, NCThank you so much to Haley who helped us today during this challenging day. We appreciate your promptness, professionalism and the care you took with Bella. The facility and viewing area was peaceful and comfortable for our family. We couldn't have asked for a better experience. Thank you again
- Cleveland, OHYesterday, I had to make the very hard decision to put my best friend to rest. While I adopted her after losing my dad for the last 4 years and even before that she was one of the best companions anyone could ask for. While she was a feline at heart, she had canine characteristics running out one door, coming back in another and then wanting right back outside. I knew when I took her, I wanted private cremation but I didn’t really know where the vet was sending her. The vet explained when she would be returned home, I would receive her in a nice wood box, be provided a paw prints, and some of her fur. They also explained I would get a phone call to arrange a time for her to be brought home and while I heard all of that I didn’t really in the moment “care” as I was grieving saying goodbye. Less than 24 hours later Faithful Companion called and they were prepared to bring her to me that day or any day convenient for me. I was able to bring her home that very day. Just as the vet told me she came in a nice wooden box with the name we called her most, the paw print, and some of her fur. While all of it is very nice the fur was the best part because it allows me to still feel her close. For any of you reading this that believe in spiritual signs the driver who brought her to me was named Mark and that is her human brothers name so I know she was greeted by her human dad and they are laughing and playing and catching up on lost time. Faithful Companion while the vet chose you, you undoubtably provide very compassionate care to our furry friends. Thank you for exceptional service.
- Naples, FLMichelle and Chris made this whole process easy...they were both so caring . Our Maddie had to be euthanized and these people were extremely helpful. No waiting time her remains are delivered the next day. It was truly a pleasant experience
- Cincinnati/Dayton, OHWe cannot recommend this branch of Faithful Companion enough. We lost our school pet, our bunny Clover, this week. Clover lived a long and happy 12 years at our school and navigating his loss was going to be hard enough just letting all of our students and families know. Faithful Companion made it so much easier to walk through. They were so kind and they recognized the love our students had for Clover. They took such great care of him and even engraved his box with a special Clover stamp. They delivered him back to us so quickly and we were able to let the students add special notes and drawings to his box. We cannot thank them enough for their care and attention during this time.
- Cincinnati/Dayton, OHThis was one of the hardest things for me is to loose my best friend, my little buddy . I miss him every day . Faithful companion has made things easier for me. My little guys box was beautiful with his name on it , I got his paw print with his name on it and after I looked them up on line I seen I could order a necklace with his paw print and I did . They did a wonderful job on everything and I thank you very much! They made my pain a little easier. M. Perkins
- Cincinnati/Dayton, OHThank you for being so quick and returning my sweet Benji boy back to me. This process was really eating at me but it certainly helps when there is such a quick turn around. From your delivery driver to office manager, everyone was friendly and helpful.
- Nashville, TNThis was our first experience losing a pet & this company made the experience amazing given the circumstances. They were so sweet, kind and caring when picking him up. They were very nice when bringing him back and all phone calls too. They did amazing on his paw print and the box is beautiful. I’m so happy he’s home.
- Naples, FLI would like to thank the two gentlemen that helped us the evening of May 2nd when our beloved Buddy died suddenly at home. It was late in the afternoon and by the time we knew we had to bring him somewhere your services were exceptional, they took us in the evening and were so compassionate, I will never forget how kind they were as we were absolutely distraught. His remains were returned to us the next day in a beautiful engraved box.
- Cincinnati/Dayton, OHOur sweet black lab Bella, 17, passed away suddenly on Mother’s Day and we had to make the hard decision to have her put down and the emergency veterinary clinic was amazing and they recommend your service to whom we are greatly appreciative of with outstanding customer service and very compassionate service and highly recommended!
- Troy, MIMy sweet Kody passed away on Saturday, faithful companion came and picked him up, John was so kind and compassionate. My sweet boy was returned to us yesterday by Deonte, and was very kind and compassionate as well. Everyone I talked to was very sympathetic. Thank you for taking such good care of my boy.