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- Cincinnati/Dayton, OHI want to thank the staff member at Faithful Companion who took care of our Claire. He was very professional, caring, understanding and empathetic. He gave us the time and space we needed to say our goodbyes and reassure us that Claire would be taken care of and he returned her back home. Thank you so much for all your help!
- Nashville, TNThe most professional and empathetic people. John was an absolute sweetheart and I totally trusted him with my baby. I can't say enough about this company. Thank you for everything you did for us. You made the day a lot easier and we will never forget you.
- Royal Oak, MIwe had to put our dog of almost 14 years down yesterday. my wife, son, and i wanted wanted to keep her remains and faithful companions was suggested by the vet we used. once we got there Dan was very sympathetic with us and walked us through the entire process. he answered every question we had and even let my son turn the machine on to cremate her. im also glad he suggested getting the bigger urn to place items in it. the waiting room was nice and comfortable and we new there would be zero mix up since we placed our girl in the crematorium that was right in the room with us which was my wife's biggest fear. we went with the basic wooden urn and had Gabby engraved on it. it's simple but extremely nice. thank you for everything you did for us!
- Royal Oak, MIOver the past years, we have had a beloved pet euthanized at our vet and Faithful Companion has picked our pet up from our vet and personally them to us at our home. They tag the urn with an ID number and record it in their records just as they would if he/she were a person. Very compassionate and giving. Their urns are beautiful and the engravings are also beautiful. They have a very nice, private waiting room if you choose to take your pet to them yourself and you can wait till the cremation is done so you take them home right away.
- Charlotte, NCThis week, my wife and I lost our loving dog (Maggie), whom we have had for 14-years. As anyone who has had this experience, we were overwhelmed with grief of letting her go. Once again, our vet recommended her remains be handled by Faithful Companion, who have handled the remains of our other pets that have died. As usual, the next day I had the cremated ashes returned in a very nice wooden container, along with a card and inspiring words from the facility. I continue to be impressed with the high level of professionalism exhibited by this company. They always provide a great service in the most positive manner, one in which my wife and I will always appreciate.
- Northwest IndianaI just want to let you know how pleased we are with Matt and the respectful and quick service he provided for us.
- Royal Oak, MIOver the past twenty years, pet "care" (services and products) has morphed into an industry driven by business models, fads, metrics, sales/marketing, operations and so on. But at the end of the day, as always, genuine care occurs from the heart and soul level of animals and their humans, faithful companions since the beginning of time. On the sad occasion when you, the human, suffer the dark tragedy of your faithful companion's death, one hastened by inexplicable veterinary incompetence and carelessness, you hope for, but don't expect (in this century), some bright service and support moment that reaffirms your faith and trust in other humans. My recent experience with Faithful Companion Pet Cremation Services in Royal Oak was such a bright, uplifting moment. Words cannot express my deep appreciation for Wayne and the team. I will you remember you always for not only assuring my dear Quagmire's final ascent was fit for the King that he was, but your kind and compassionate attention to my broken heart.
- Northwest IndianaIt's never an easy decision to let a beloved family member go. Our Cosmo was a rescue beagle, and we were blessed to have 6 wonderful years with him. When the time came to say goodbye, our veterinarian suggested Faithful Companion, and it's a choice I would highly recommend. We were impressed by their courtesy, professionalism, compassion, and attention to detail. One of their counselors, Jeremy, delivered our dog's remains 24 hours after his passing. He cried with us as we talked about our lives with Cosmo, his adoption, and his adventures! As a child, I was raised with Beagles--Cosmo was our second since we were married. They all have quirky and unique personalities. Our boy will be missed, but we're comforted by the care and dignity he received from Faithful Companion, and we will never forget Jeremy's support.
- Royal Oak, MII was overwhelmed with the kindness, professionalism and caring provided by the whole team at Faithful Compnion. I would refer them to anyone. They beyond exceeded my expectations! Thank you so much for making such a difficult time so much easier for us and so special.
- Royal Oak, MIThank you for the respectful and sympathetic service by your facility and especially Chris. He delivered Bailey back home with the upmost professionalism and respect.