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- Charlotte, NCMy little Mükki crossed the rainbow bridge on March 28, 2016. I had never experienced such a devastating emotion as the loss of my beloved Mükki. Once she passed the vet referred me to some crematory that would pick her up in a day or two and then I wouldn't get her ashes back until 2 or 3 weeks. I immediately felt something was not right with all this. I did research online about that company and saw a horrible review and immediately there after came across Faithful Companion, read their reviews and felt this was exactly who I needed to take care of my beloved Mükki. Time was of the essence since the other company had already been contacted by the vet. I called faithful companion and spoke to the owner, Phil. I explained to him my situation and immediately knew by how compassionate and understanding he was that they were the right people to help me. I then immediately called the vet and told them that they should not under any circumstances give Mükki to the other crematory company and instead Faithful Companion would handle everything. I have to say that after that unpleasant ordeal, I had the most wonderful experience with faithful companion I got my little Mükki back the day after and she was handled with care and dignity as she deserved. Faithful Companion were my angels on earth in the midst of such a painful time in my life. Thank You for giving me peace and closure.
- Royal Oak, MIWe had to say goodbye to our buddy boy, Cooper yesterday, March 16, 2016. I called and spoke to Carly and through my tears, she explained what the services are and reassured me that he would be cared for with dignity and respect. Mike, who came to my home to transport Cooper was very kind and understanding. Dominic answered all of my questions and concerns , and he did everything he could to be sure I was comfortable and at ease. I was able to bring his ashes home with me right away along with a beautiful card and clay paw print. I cannot express how wonderful all of you have been to take care of my needs and to leave me with tangible memories of my sweet boy. I will always be grateful for what you were able to do during a difficult loss. God Bless.
- Northwest IndianaOur beautiful black lab passed away at home on Sunday, March 13th. I contacted Faithful Companion and spoke to Tom who answered all my questions. On Monday, March 14th we brought our beauty for cremation. All questions were answered in a very professional, and so very sincere manner by Jeremy. We said our tearful goodbyes to our big guy in the cremation room. In less than three hours he was in his beautiful urn, with condolence card and tag. We even got a Rainbow Bridge card that in reading brought tears to our eyes. Comet is home now, forever missed, till we meet again. Thank you Faithful Companion and especially Jeremy for being so very kind, caring and compassionate in a oh so difficult time.
- Northwest IndianaI had to put my beloved Bella to rest on Monday Febuary 22, 2016. It was the hardest decision I've ever had to make. Bella and I were blessed to have Jeremy, from NW Indiana's Faithful Companion, there with us that day. I wanted to take the time to express my gratitude. Jeremy, thank you for being so kind and caring to Bella. You may never know how much I appreciate you spending the time to talk to us and answer all of our questions. Your thoughtfulness and kind word of compassion will never be forgotten. They brought us peace during a very difficult time.
- Northwest IndianaThey cremated my dog (Ruu Ruu) so quickly and the paw print just came with it. They were really sorry about the urn being on back order and made and was very remorseful about our loss. They hand delivered Ruu Ruu already in his sealed urn (no bag). They also added a card of their condolences and had all their information with his stuff. This was all handed to me in a sturdy bag. Very professional, very personal. They made this incredibly easy and it was affordable. I'm happy to have my bubby back home.
- Royal Oak, MIThese guys are wonderful.
- Clifton, NJI just wanted to say thank you to Paul and everyone at Faithful Companion in Clifton, NJ. Rocky the bearded dragon was my sons first pet. He took his passed very hard as did we all. When my son decided to have him cremated I started calling vet offices to see if it could be done the same day. They all said no. When I came upon Faithful Companion on the internet and gave them a call I was so happy that Paul was able to perform the service for us the same day. Thank you again.
- Northwest Indianamy little Leala had been batteling diabetes for almost a year and at 14 years old i had to make the heart wrenching decision to send her to the rainbow bridge! i haven't had an experience to this level of sadness ever in my life, but getting my sweet baby back from you in the time i did made it so much easier to heal and know she was still with me in some capasity. I thank you all for the beautiful way she was brought back to me and forever will be greatful for the kind gifts included with her ashes!!
- Northwest IndianaAfter 15 long years I had to say goodbye to my family member with 4 legs. I had Tim since he was 4 weeks old someone had dumped that precious puppy in a dumpster. I had volunteered at the animal welfare and as soon as he came in I saw him hiding terrified in the back of the cage and instantly said that's my dog. Tim was a very special dog he reminded me so much of myself. We both have major anxiety over the simplest of things. He was so special to me I will forever cherish every year spent with him. When the time came he let my mother and I know....he just gave us a look and we knew. He was tired it was time for him to be in paradise. When I contacted faithful companion they made such a heart wrenching process as easy as it could be. They were so compassionate and professional. The young gentlemen who came to get Tim had to wait because the vet took longer then expected and he was so understanding and patient. The whole process was so fast I had Tim sitting in his beautiful urn in my room watching over me in 24 hrs. Thank you so much from the bottom of my heart. I don't think I could've went through this painful process without faithful companion. Again thank you.
- Naples, FLMy husband and I were driving from Boston to Naples for the winter with our 2 dogs and 2 cats when we got trapped in bumper to bumper traffic on I95 in the Carolinas. My 14 yo ShihTzu Haley who had many medical issues being contained with medications began vomitting and became very restless. I finally located a Veterinarian Hospital in Charleston SC that was opened. Sadly my beloved Haley had to be euthanized due to Congestive Heart Failure. We finally made it to Naples where Faithful Companion was recommended for cremation. I was so exhausted and distraught at this point I was in a daze. The cremation service was made so personal and humane by Tim and Michelle that I can only say Thank God for them. It's very rare to meet such beautiful, honest and caring people in business. At one of the saddest points in my life they really helped ease my pain. I cannot say enough about these two kind people. Thank you so much Tim and Michelle. Pam & Ron Nickerson