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- Cincinnati/Dayton, OHI just want to sincerely thank you guys for always being prompt, professional, and courteous during what is otherwise an unbearably painful process. Your company has cremated two of my beloved dogs since March 2018, and on both occasions I’ve been overwhelmed and sick with grief. The staff that have come to collect my dogs, as well as the drivers who have returned the urns to me the next day, have been kind and understanding, and the urns themselves are beautiful. Thank you so much ❤️
- Cincinnati/Dayton, OHToday my husband and I took our beloved pet dog of 13 years to be cremated here after her passing Saturday night. The staff were warm, friendly, helpful and empathetic. They made the process smooth and nagivable at this difficult time. They were willing to answer all our questions and had a comfortable facility for coping with our loss. We will always remember and appreciate their support!
- Northwest IndianaOur 14 year family member Ruby passed away 2 months ago and it has left a major void in all of our lives. We saw her starting to struggle with her health and knew she was nearing the end. We took her to the veterinarian just to see if there was anything else we could do to help her but we were left with the inevitable choice. After Ruby passed Tom Groen arranged for her pickup, within 2 hours, and was able to return Ruby back to us by the next day. We cannot begin to describe our gratitude to Tom and everyone at Faithful Companion services. What you provide to grieving families is an invaluable service that we will never forget.
- Charlotte, NCWe've never been through this before as a family so we didn't know what to expect. Our Sally was returned to us less than 24 hours later, personally delivered by a staff member who called ahead to say he was coming. She is in a beautiful carved box with her name on it and the date of her passing. They also included information on pet loss support groups in our area and other ways that we can memorialize our Sally. We have six other fur babies so, when the time comes, we will absolutely use Faithful Companion again. Highly recommend.
- Charlotte, NCI wanted to share an "insiders point of view" on Faithful Companion. I work at a Veterinary Hospital, we were previously using a different cremation company. Once our hospital switched to Faithful Companion, it was like night and day! Their representatives are always extremely kind, caring, and treat every pet as if it was their own being taken in. The urns, paw print, etc, that they offer are amazing. But in my honest opinion, what makes Faithful Companion shine is how they have your pet returned home to you within 1-2 days, which helps with the grieving process extremely! They also have a system in place so you KNOW its your pet being returned to you, and if you chose not to have the remains they take them to a special memorial garden where you can visit anytime you want to. Our hospital will NEVER be switching to another cremation company after seeing how wonderful these guys are from how well they handle this business!!
- Royal Oak, MIThank you for the kindness and care you provided during a difficult time with the loss of our boy Watson. Faithful Companion did everything right!
- Royal Oak, MIMy Veterinarian trusts and uses Faithful Companion and I definitely know why. They are the most thoughtful, compassionate and professional people who go above and beyond to make a customer feel that their pet is their first priority. It's horrible in and of itself to lose a pet, but when you have folks like Faithful Companion, who take good care of your "loved one" it definitely makes it easier. Their urns and products are beautiful. I tragically lost my cat "Maisey" but they brought her home in a beautifully crafted Urn within 24hours which meant a lot to me. I am so grateful to them...
- Royal Oak, MII’ve used faithful companions in the past for previous pets, and just had to use them again this week for my Beloved MollyGirl. Having to make a decision such as euthanasia for a beloved pet is the hardest thing in the world to do, and I must say that these guys have made the process for me so much easier to navigate, I would never consider using anyone else.......
- Cincinnati/Dayton, OHThank you for your wonderful service. Thank you for getting my Mitzy home to me within 24 hours. I didn't think that would be possible. Your care of her and our family certainly eased such a painful loss. Everyone was so kind. I am grateful.
- Royal Oak, MIMy precious little Boston Terrier (Fergie) left us suddenly Feb 16, 2019. The hospital worked fervently to save her and she went so fast, they weren't even able to diagnose what took her life. She succumbed to cardiac arrest in the wee hours of the morning, I wish I had been there with her. I have had many furkids and the hospital told me about Faithful Companion. They picked Fergie up the same day and delivered her to my home the next day and we live 1.5 hours away. Jacob (the driver) was so compassionate and caring. Faithful Companion brings light into a very dismal time. I also got an impression of Fergie's little feet, it really touched my heart. The urn was gorgeous and now my little girl is back home. Thank you Faithful Companion from the bottom of my heart.