Stephanie C Palmer
August 18, 2022
My baby passed suddenly yesterday. Today his ashes were delivered to me. Everyone was so nice and professional! Jojo's box is beautiful. The was also a sweet card, Rainbow Bridge book mark, a grief guide and his paw print in stone. I highly recommend Faithful Companions!
August 17, 2022
Today was the 2nd time needing the services. The first one was the best I am experienced. They were so caring about the loss and made me feel so welcomed. They made sure I knew they cared about everything. Today David made me feel so at ease and I knew I was in the right place for the second time. I will use this place anytime I need them. Which I know with another pet being 15 might be sooner than later, however I sure know everyone will be... Read More
August 16, 2022
I cannot express how gracious I am for Faithful Companions and the service they offer to bereaved pet owners. Such a precious thing you've done for me and my family. Thank you for taking such good care of my beautiful boy Iceman. You go above and beyond just offering a service, you provide healing and peace. I just can't thank you all enough.
August 16, 2022
We are so grateful for Faithful Companions, especially Jeremy. Our fur baby, Chewy, passed away while we were on vacation. He was with his babysitter and she brought him to Faithful Companions. They said they would keep him until I was able to call with instructions. I called the next morning and the most compassionate, kind and helpful young man helped me make final arrangements for our fur baby. Jeremy was patient and empathetic with me and ... Read More
August 12, 2022
I am so deeply disappointed, angry and traumatized by my experience with this company. I had been here before with my now fiance and they were so caring and gentle and understanding; I knew this is where I wanted to go when the dreaded day arrived. What a mistake.
Upon calling, we were asked to come around to the back to drop my baby off by an employee named Star. As I arrived there, I was greeting by employees putting corpses into the oven... Read More
August 9, 2022
My favorite memory of you and coco.. was the first time I ever came over to your apartment one summer. I thought coco bit me in the face and you told me there was no way that she bit me..
She was the greatest dog and absolutely adored you.
August 1, 2022
Faithful Companion is a wonderful organization and the employees are above and beyond compassionate and respectful. They all asked about our story .They treated our sweet Addie with love and helped us during the difficult process of saying goodbye after 13 years. Addie was back home with us in less than 24 hrs. Thank you for your caring and excellent commitment to exceptional service.
July 28, 2022
I cannot say enough about this company. Losing our sweet Rascal was tough, but seeing how humanely his remains were taken care of and returned was a comfort. His box is beautiful, and now sits on my desk while I work. 16 years is a long time to spend with someone, but it hits more when you think about how they loved you fully and unconditionally, & even at your worst at times. I feel like Faithful Companion treated him with the same respect a... Read More
July 26, 2022
For us loosing our German Shepherd Dexter was extremely unexpected. From the initial phone call with Russ to the two amazing ladies that facilitated picking him up and returning him it was an amazing experience. Everyone was so compassionate and listened to us talk about our boy. They all made an extremely hard process as smooth as could be. Thank you all again. Rest In Peace Dexter ♥️
July 22, 2022
My husband and I cannot express how wonderful the staff treated us during this stressful time. David greeted us outside, ready to assist in whatever way we needed him to. He explained everything to us, no pressure. Our beloved Scout was back home within 24 hours and the woman who brought Scout home was so kind and caring. (Didn’t get her name, too many tears) We highly recommend them
July 19, 2022
The loss of a pet is so hard and the last thing you want to do is worry about what to do next. Faithful companion took amazing care picking up our beloved cat and helping us navigate this difficult time. From the incredibly kind and compassionate staff to the silk lined pillow in his personal box - they were able to make such a hard day as pleasant as it could possibly be. Thank you for taking care of our boy and helping us memorialize him.
July 19, 2022
I lost my dog Emmy in June after finding out she was sick back in December. She was my everything and I knew the day would come sooner than later, but I still wasn’t prepared to make that appointment. The team at faithful companions answered all of my questions with genuine care and support. I had her back the following day. They keep their word because they want to, and I am beyond grateful Emmy was in their hands.
July 17, 2022
We lost our sweet boy Buster unexpectedly this past Tuesday evening the 12th. It was a hard decision and emergency vet techs were nice and Faithful Companion brought back our boy in a beautiful box along with his clay footprint and the rainbow bridge poem. I’m forever greatful for them and will consider their services again in future should I ever need them.
July 15, 2022
As painful as it was to lose Rascal, the Faithful Companion service was wonderful. Our vet's office submitted the paperwork, and Faithful Companion picked him up at the vet's office, and the next day, hand delivered his remains in a beautiful, simple box. Tim was prompt, gracious and compassionate and couldn't have been nicer. We've heard wonderful things about this company in the past, and while we're sad we needed it, we couldn't be more please... Read More
July 14, 2022
We had to say good-bye to our Sweet Bella late yesterday; they had her home to us this morning! I received a call to let me know the Courier was on his way to me. He was very compassionate and sympathetic when I burst into tears on the phone...the driver was super nice and asked about our time with her. This was my first experience with this company and I would give 50 stars if I could!
July 11, 2022
My fur child " Kash" was lost unexpectedly.. I was distraught and lost for what to do on the scene.. the West Chester police assisted with getting him in my car and I came home distraught. Upon help and resources was directed to this agency which Courtney and Emily were absolutely compassionate and amazing people who assisted with Kash and let me have all the questions and time needed even though they were closed. Highly recommend this company d... Read More
June 28, 2022
We lost our sweet girl unexpectedly yesterday, and we were in complete shock. The staff at Faithful Companion were beyond amazing. We'd had a little hiccup with the process through the animal hospital, but they were fantastic and collaborated with Susan and Austin at Faithful Companion for a quick resolution so we could get our baby back home. The urn is beautiful and I am eternally grateful for everything they did and for the respect and care t... Read More
June 26, 2022
They were so supportive and extremely kind when our sweet Danny passed away, they were comforting and made the process bearable. It's so devastating to have your best buddy pass away, but if you need this service I would highly recommend them.
June 26, 2022
This is such an amazing company. My dog passed away unexpectedly and I was referred by MedVet. When we arrived at the facility two employees came to my car to bring my dog inside. They were so respectful of my fur baby and was very patient with us.
A special Thank You to Danny and John who were amazing. Danny helped us with the services and gave us extra time with my fur baby before we left. As promised, John delivered the ashes to our home abo... Read More