Testimonials 

Charlotte, NC

Thank you all so much for your help with the arrangements for our beloved cat Gordon.We were blessed to have him with us for 10 years.Thank you for your kindness in this difficult time,it is greatly appreciated.

The Williams Family

Northwest Indiana

Never in all my 53 years have I encountered a service provider who goes above and way beyond expectations. Tom made a very difficult experience in my life much easier to cope with. A true professional in every sense of the phrase. Tom provides more then just great service. The man has a heart of gold.

Kevin Martin

Southwest Michigan

Kelli-

I appreciate your help and kindness. Losing Cahmere was so unexpected; however, the services provided by Faithful Companion helps my family and I me to get through losing Cashmere. Again, Thanks sooooooo much!

Tina Echols

Southwest Michigan

Thank you so much for the nice wooden box for Mokey Joe's remains. It is a very fitting final resting place for him. We all appreciate your kidness.

Troy Martens

Southwest Michigan

We like to say thank you so much for understanding of our lost to our Beloved Saydee and treating her in a timely matter during the holidays. Saydee was truly a wonderful companion for 12 years. We are saddened that she is gone now. Its a missing piece of a puzzle in the family and it hurts. We love her so much and will miss her dearly. Thank you Faithful Companion for the service that you have done for us.

The Buentello's

Clifton, NJ

The passing of my cat,Lucky, was probably one of the hardest things i had to experience... he passed in my arms on saturday night 1-14-12, I wasnt to sure what i wanted to do, he enjoyed going outside on a daily basis so it was between him getting burried outside where he LOVED to spend most of his time or to get him cremated... me and my family finally came upon the decision to cremate him. The only issue was we wanted to make sure it was HIM and ONLY HIM not a bunch of random ashes from other pets... so we did our research and found Faithful Companion. I would honestly recommend them to anyone who would want to cremate their pets we were greeted at the door and he place Lucky on a cart and wheeled him to the rroom where it would be done he was placed in a nice box and all.

The way everything was handled made me feel so good about choosing them ! I have 2 other cats and i DEFINITLY plan on using them again hopefully not anytime soon !

THANK YOU SO MUCH

The Rodrigues family <3

Royal Oak, MI

Once again Thank you for taking care of our little Molly girl,you also took care of my Moms dog Penny, so even tho we mis Molly so much, we have her with us. Thank you for your help and caring.

Debbie Grunn

Clifton, NJ

My 9 year old cat, Kaya a.k.a "Kicia", was my baby. When she passed away in my arms, it was the worst day of my life. I knew that I wanted to cremate her but it was really important for me to make sure that it was her that I got back from the process. I searched for a place that performed such service on the spot. I was so glad, when I found Faithful Companion in Clifton, NJ. I was able to drive to them that same day and they handled my baby with dignity and care. The process took about an hour and I was able to wait for her. The service was amazing and it has helped me with my grieving process.

Thank you FC for your compassion and respect.

Maya R.

Royal Oak, MI

Chyna Blue was rescued about 2 1/2 years ago when she was 1 1/2. Not sure of her upbringing, we knew she had not been the best treated dog in the world. Day by day, we worked with her and it became obvious to us that all this beautiful creature wanted was to be loved, so she could show us she loved back. And her intelligence, totally amazing. Upon our return from a cruise, I could tell something wasn't right. I noticed swelling around her lymph glands. We took her in and she was diagnosed with advanced lymphoma, at 4 years of age. We gave her the best meds we could but knew the day would soon come when "the decision" had to be made.

Part of that process for me was to plan ahead and I researched and called. Once I discovered Faithful Companion, it became a no-brainer.

On December 2nd, that dreadful day came. Both the vet's office and Faithful Companion were there for us. Chyna was picked up at the vet's office, and we got her back a couple of days later and the experience was nothing short of superb professionalism and dignity. Chyna is at home with us, surrounded by many pictures, some of her toys, and that black cultured marble urn we picked out......and lots of memories.

We can't thank the people at FC enough who were so helpful, understanding and compassionate in our time of need. Not only have we told other friends about your professional service, we've also shared Rainbow Bridge with them. You made this experience a lot better to cope with.

Gregg M.

Clifton, NJ

It happened on October 17th, when our beloved golden retriever, Ziggy, died, 3 days before his 16th birthday.

We all felt that it was coming... the Saturday prior he came to me wanting to cuddle up in a strange, nervous way like he was asking for a permission to go. I was sitting on the floor and lift him up in my arms and rocked him like a mommy rocks her baby. He was so frail that he completely fit into my arms. I cried whispering into his ear that it's is OK to go. Sunday his eyes were grey like a fire has come out and on Monday he passed away.

Even though we were all feeling that the inevitable was coming, one is never quite prepared for the death of a loved one.

I was devastated and so was my son that spent his entire life with Zig.

So we were so grateful for a Faithful Companion, and the way they handled our emergency.

It happened at 5 pm and within couple of hours they arrived in our house, lifted my baby into a large white carton coffin and transported him to the crematorium while us and our friends and Ziggy's sitter followed.

We were alone in the cremation room decorated with murals of doggie heaven and display of beautiful urns and stones waiting for Ziggy's body to turn to ashes.

After 2 hours we were given a polished wooden box engraved with Ziggy's name, imagine they managed to engrave while we were waiting.

Thank you, Faithful Companion, for the impeccable service, special atmosphere and care you have given us during such difficult family times. You surpassed all my expectations.

Lenka and Marcus Olivier

My Turu, She was only 6 months old when she came to my life, and now 12 years later she gone but she would be never forgotten. She was the little girl of the house, playful, my sincere friend, always by my side no matter what. I never thought of how hard this would be until I woke up the morning of that dec 1, 2011... I didn't know what to do until searching over the internet and found Faithful Companion, thank you so much for your attention, compassionate and respect for my loss.; and I highly recommend Faithful Companion, they just make everything easier and comfort.

Melina Ruiz

We lost our beloved dog of 10 years ,Tristan, over Thanksgiving weekend when he became suddenly ill. Losing him was hard and I felt like I no longer had control of anything. Phil at Faithful Companion was kind and understanding. He made me feel like I had some control in how to honor Tristan. He was so respectful of our loss. It brought me a peace of mind that Tristan was gone but he would never be forgotten. Thank you Faithful Companion for all you do. You have brought me peace, comfort and helped me have some closure.

Y. Rose

Mugsy's Family

Today we lost a furry brother and son, Mugsy. We rescued Mugsy from a shelter over 10 years ago and he brought nothing but love, happiness, and mischief into our lives. We are grateful that Mugsy passed peacefully in the bed he loved so much surrounded by his loving family. We called Faithful Companion and they arrived at our home within 30 minutes and were incredibly compassionate and respectful of our loss. They made this unbearable and difficult process just a little bit easier. We were able to say goodbye to Mugsy one last time and bring his remains home with us just two hours later. We would highly recommend Faithful Companion to anyone who knows what it truly means to love an animal.

I just lost a part of my heart when i lost my true faithful companion PENNY, she was my world this little dog, she passed away in my arms at home on Oct 29th, 2011..I thought a creamation was best for my little girl since she'd be home once again with me, my step sister mentioned Faithful Companion to me, and knew some of the staff and said they are very caring and so she took penny with her to work (at an animal hospital) Faithful companion picked her up the very same morning and she was cremated the same day. I got her back right away and she is in a nice wood box with her name enscribed wich i thought was very thoughtful of them. They also have a very nice presentation of pamphlets and a sympathy card, a beautiful book mark type style with "Rainbow Bridge" on it which made me cry..but it was of happy tears because its true; Their staff Anthony came to my door and I told him i was her owner, and he was compasionate and said he was sorry for my loss, im sure its not an easy job delivering these pets to all of us, but he was sweet and sincere and I really appreciate it, Thank you Anthony, and thank you to the owners who have really big hearts to create a pet cremation service, for those of us that do not wish to have our friends burried.

A big thank you from me and Pennny for taking good care of her and making this difficult time for me to have peace of mind that she was infact well taken care of by caring individuals, thank you again, I will refer your services to anyone I come across that has an unfortunate loss of a pet.

Best Regards,
Jessica S

I have been struggling to find the words to express our deepest thanks and appreciation for the compassion, sincerity and respect with which Faithful Companion (Clifton, NJ) has treated us, and more importantly, our dog Lucy. You were flexible and attentive to our unusual last minute situation. Faithful Companion allowed me to participate fully in the process for my beloved Lucy. I was able to see, and needed to see *first hand* and without question that it was *my* pet that came home with me that day. This gave me tremendous piece of mind that will help me through my grief. You have brought comfort to our hearts and made an impression that will last forever.

Thank you for your kindness.

Kristen Cardell

Thank you Faithful Companion for your services with my cat, Melanie. My husband and I were impressed with the respect and dignity in which she was treated. We could not believe when we got the call the next morning that her remains were ready to be picked up. It really helped jump start our long road to recovery from our grief. Loosing Melanie is one of the hardest things I've had to endure, but your services provided a peace of mind that really helped at a time like this. I highly recommend Faithful Companion.

Thank you for caring.

Beth Wall

Thanks to Faithful Companion and to Dr.Szostek for his care of my pet Rudy. Rudy was so sick he had to be put to sleep. My friend Julia had a great experience with her pet "Big Dew" through Faithful Companion Staff. Julia mentioned to me the possibility of Rudy being creamated because of the professional,caring, and compassion offered by Dr. Szostek and staff. Julia made the arrangements and Rudy was picked up immediately and returned back home within 24 hrs. I would recommend this service to everyone. A 5 Star operation. D.L.F.

Thanks for caring.

Donald L. Faris

I recently had to have my beloved cat Tabby cremated. He died at home and I took him to Faithful Companion on 4401 West Ridge Road in Gary. Tom Groen, the owner, is the most compassionate, caring, trusting and understanding person I ever encountered in this experience.

I called Tom at 2:00 am when my cat passed and he was waiting for me that same morning at the crematory. If you wish to have your beloved pet cremated please use Faithful Companion. It was the best final journey my cat ever had.

Kristine T. - Highland

Thank you to everyone at Faithful Companion for the care and compassion that my family received during the difficult and painful job of making final arrangements for our beloved pet (Sydney). Having the opportunity to be present for the cremation provided comfort and closure. It was comforting to be able to bring Sydney home that same day. Also, the urn that we purchased is BEAUTIFUL! We will certainly recommend you to all our friend and family.

Sincerely,
Dawn Bowles

I would like to thank everyone at Faithful Companion for the care that they showed my cat Sebastian when he was cremated on Saturday. He was my baby for 11 years and this is the first time I lost a pet. When I got Sebastian's cremated remains today there was a beautiful card and poem in there and I would like to thank everyone for your kindness. I would definitely recommend Faithful Companion.

David Jansen

On August30th we had to make the difficult decision of putting our beautiful 11 year old maltese Sammy to sleep after years of suffering from heart and lung disease. Because my husband and I have no children - he truly was our baby.
Having seen a newpaper article about Faitful Companion and telling a friend about them i called them. There was care and compassion from Anthony from the first moment i spoke with him. Sammy was picked up within one hour from our vet and back home in his little box by 2:30 that afternoon. When picking sammy up we spoke with Anthony & Jim Morrocco and we had a nice conversation with them talking about how special Sammy was to us.
There was no rushing us - they gave us as much time as we needed. We think this is a wonderful thing that they do for pets and their families and would highly recommend them for the great service and compassion they provide when it is needed the most.
Our pets provide us with unconditional love and this is one last way to give them the dignity they deserve. When all was done we spoke with the staff at Nutley Animal Hospital and they also praised the care Anthony took when picking up Sammy and were very impressed with the professionalism.
People should not hesitate to use this service.

Barbara Bartetta

It has been 10 days now since I lost my furry, four-legged, 15 year old baby. The pain of losing him has been/is almost unbearable, but I wanted to take just a few minutes to say 'thank you' to Phil and Faithful Companion. This was my first experience losing a pet, and Phil was kind, professional, respectful, helpful, and patient. I can't put into words how thankful I am to my mom for finding Faithful Companion and to Phil for treating Shadow and my family in a way I didn't think was possible.
Phil picked Shadow up from the vet within an hour of my phone call to him, and then called me back right away with an update on his condition (I was concerned I may not be able to view him one last time). Upon arriving at Faithful Companion that afternoon, I was a wreck, but Phil gave me all the time that I needed to say goodbye one last time. Everything was taken care of within one day after Shadow's death which helped me tremendously. I needed that closure. I'm so comforted knowing that I truly have Shadow, and only Shadow, back with me and know that he was treated just as I wanted him to be treated. He was, and always will be, my precious, loving baby. I can't wait to see him again in Rainbow Bridge.

Thank you to Phil and Faithful Companion for your support and service during this terribly difficult time.

You will be recommended, and I will most definitely keep you in mind for my future needs.

Jennifer Bass

All I can say is thank you for providing comfort, compassion, and sympathy on the most difficult day of my life. My dog's passing was made survivable through your kindness and professionalism.

Thank you to Wayne and the entire staff at Faithful Companion for taking care of me and Bear.

Jeff Fleming

Thank you just doesn't seem like enough for the kindness you showed when our best buddy, Buster, passed away so unexpectedly. From the initial phone call to the return home of our best friend, all we felt was kindness, gentleness, and concern. From my husband talking to Wayne on the phone, and John coming out to the house within an hour of that phone call, we felt like we were being truly cared for. John came down the basement stairs where I was curled up on the floor with my buddy, and he waited patiently as I assured my buddy that he would be well taken care of. He waited until I felt it was ok to let Buster go. When Buster returned home the very next day, we again felt the kindness and concern.
As I said, I just don't think Thank You says enough for how you helped us through our tough weekend. Since it's all I can do, I'll thank you all so very much for your care, concern, empathy, and kindness.

Kelli, Steve, Ashley, Emily, and Olivia Hunter

RIP Buster 9-10-11

Thank you hardly covers the gratitude and debt I owe Faithful Companion, and Tom Groen in particular, for the compassion and understanding he demonstrated in our initial encounter. As a senior on a small monthly income, I found myself in the sad situation of losing my cats faster than I could afford to have them cremated. Consequently they were lying frozen and neglected, seemingly unloved, in my vet's freezer--all six of them! The more that accumulated, the more hopeless the situation seemed.
Along came Tom and Faithful Companion to the rescue!
Tom offered a solution I could manage financially, but more importantly understood the psychological strain involved in feeling I'd abandoned my beloved "children" at such a time. His compassion and empathy are rare!
This week Tom tended to three more of my babies. He picked them up immediately after they were put to sleep and returned them the next morning. No more lying around, neglected, for months and months!!
Tom Groen and Faithful Companion are unparalleled in every area one could wish for at a time like this--compassion, sensitivity, cooperation.... If you want/need it--they'll provide it.

Thanks so much for being there for me!

Merry Wilson

My family would like to Thank you all so very much for taking such good care of our family member "PENNY SEYMOUR". We did not have a vet for my Moms dog because they moved away, so we used my brothers Vet,D'Adamo Vet. Hospital, they were so kind and we were told about your services, It has been hard on my Mom,Penny was her friend and protector since my Dads passing. So we just wanted to Thank you, even tho you do not know us nor we you, its so good to know there are places like yours that care and treat our pets like family. WE will used you in the furture for sure as, there are other 4 legged family members still with us.

Thank you again,

The Seymour Family

Thank you for the compassion we received when our friend Milo suddenly passed away. He died Saturday night at home and we were devastated. Even though he was 18 yrs old, He had remained active and healthy until the very end.
It was our good fortune to find Faithful Companion on the web. My husband called at 8am Sunday morning and by 9:30 Dr. Szostek was at our home to pick Milo up.
His manner was caring and professional. By 1:30 pm, Milo's ashes were returned to us.
The service you provided was greatly appreciated at this difficult time.
Thank you

Carol

Monday August 29, 2011 was the most devastating day of my life. After a tough battle with Liver Cancer, I had to let go of my 5 year old 95lb Pit bull Blake. He was a rescue dog from NJ and changed my life. He was extremely affectionate, compassionate and had a great disposition. He meant the world to us and our friends.

Fortunately, I had some time to prepare for this day and found Faithful Companion during a search on the Internet. I was extremely impressed with their website and the information provided so I decided to use them.

Words cannot even describe how impressive your service is. From start to finish, Blake was handled with the utmost respect and care. Blake passed away at 6pm Monday night and Within 15 minutes, he was picked up and by 12n the next day, he was delivered back to our home. The compassion, thoughtfulness, focus, care, customer service, and quality of service that Faithful Companion provides is absolutely top notch and amazing. Thank you so much for being amazing and helping made this absolutely unbearable time a little more bearable.

Thank you.

- Yvette

I had to let go of my beloved family member today. Jada was in the family for over 12 years and this was equally as hard as losing my mom a couple years ago. I am so grateful that I had Anthony and Faithful Companion recommended to me. He is genuinely sincere and it was obvious that he cared about Jada and my situation.

Thank You so much Anthony, you made things a little easier on me.

Jack P.

Our beautiful 10 yr old cat "Snowy" unexpectedly became ill, within 3 weeks she died. We had seen the Vet 2 days before & she took a turn for the worse almost overnight, passing very early in the morning. My neighbor referred me to Faithful Companion, I called Anthony at 9 a.m. He was extremely helpful,told me to come right in. We were traveling from Morris Cty, I gave him my estimated arrival time for 12 noon, as I waited my daughter's arrival from Atlantic City, as this had been her special cat. We no sooner arrived at your building when the young men came out to help us with our sad bundle.
Your viewing service was very practical & dignified, we said our goodbye's to our beloved cat. We didn't have to wait long to receive our pet back in a lovely engraved box. This was all done in a short time, I truly appreciated that as we didn't want to drag this sad day out.

Thank you for being so understanding of our tears & for having this service available to us.

Cristina & Lisa P.

I had to let go of my beloved family member today. Jada was in the family for over 12 years and this was equally as hard as losing my mom a couple years ago. I am so grateful that I had Anthony and Faithful Companion recommended to me. He is genuinely sincere and it was obvious that he cared about Jada and my situation.

Thank You so much Anthony, you made things a little easier on me.

Jack P.

My son's bunny recently passed away. He was less than a year old but meant alot to him. Faithful Companion were great. They arranged to pickup the bunny from the animal hospital and had him at their place when we arrived the same evening. My son was able to say his goodbyes to him. Ken was great ! He even engraved a box with the bunny's name on it.

Thank you for your kindness.

Diane Picinic

This is the first time I have had any dealings with Faithful Companions. When my last cat died many years ago, he was cremated somewhere else.
I was on pins and needles hoping they would not lose my baby's ashes. I kept thinking something would go wrong.
I can't begin to tell you how good I felt when I finally went to the vet hospital to pick up SheShe's ashes.
The ashes were placed in a beautiful urn. The place that took care of my other cat didn't think to do anything that special.
I was so touched that Faithful Companions took the time to write out a condolence card for me. That meant so much to me.

Thank you Faithful Companions for taking such good care of my baby.

G. Brown

My son's bunny recently passed away. He was less than a year old but meant alot to him. Faithful Companion were great. They arranged to pickup the bunny from the animal hospital and had him at their place when we arrived the same evening. My son was able to say his goodbyes to him. Ken was great ! He even engraved a box with the bunny's name on it.

Thank you for your kindness.

Diane Picinic

I cannot thank all of you enough! I am a veterinary technician at a clinic that uses your services. (Parkway Small Animal & Exotic Hospital) Everyone is always very nice and professional and goes "above and beyond." Recently, one of your employees, Charlie, had come to pick up a beloved pet dog, the euthanasia had not been done yet, but Charlie said he will wait until the patient was ready for him-no matter how long the owners took to say their good byes. It turns out, the owner of the dog wanted to meet "the faithful companion guy" (to thank him for wonderful service on previous pets and thank ahead of time for caring for this pet too)and Charlie, without hesitation, walked right into the exam room and gave the client comfort knowing that her pet will be well cared for!

I have been in this field over 10 years and have worked with many different cremation services, but none of them can even compare to you guys! I don't know anyone else that would have gone in on that exam room!

There was another instance a few years back, my aunt had to put her dog to sleep, and the clinic I worked at, at that time, was not open on sundays, so we had gone to another clinic. That clinic did not use faithful companions, but i insisted that "Ginger" was cremated with faithful companion! I personally called Faithful companion and offered to bring Ginger to them since we were at a clinic that did not regularly use them, but that was no problem for Faithful Companion-they said they would have no problem driving to the clinic to pick up Ginger themselves. The very next day i got a phone call from my aunt, saying Ginger had already been returned to her at her house. She then proceeded to go on and on about how nice the gentlemen was that brought Ginger home. She was extremely happy that she had listened to me and had Faithful Companion take care of Ginger.

I have since used your services for my own personal pets, and I will ALWAYS use your services for my own pets! I am very glad to be working at a hospital that uses your services-i can honestly tell clients that you will take proper care/respect their beloved pets and know that what i say is true! The clients seem to sense that i am sincere in KNOWING that Faithful Companion is the BEST! Thanks for doing such a great job!

Cheryl Rudzki

I cannot thank you enough for your care and compassionate services. I lost my heart dog Sarah on Monday evening at OVRS, and had her back home with me, and my other two furchildren by Tuesday afternoon. I am unsure who I spoke to and who the courier was, but I was struck by the kindness and compassion of everyone I interacted with, and the respect they treated Sarah with. The other testimonials I have read show what an outstanding service you provide at a most troubling and difficult time in our lives. And not just for me, but for the two golden retrievers who share my life (Lily and Kai) and who also grieve for Sarah. Thank you...just seems like words are inadequate.

Wendy Warren

My family and I are thankful to the kindness and dedication of Anthony who made an appointment for us to cremate our beloved pet - even after business hours. Thanks to you we were able to send off our beloved dog, Pogi, properly and with peace of mind.

Thank you again for your overwhelming support during this hard process. We will always recommend your service to our other friends and fellow pet owners.

And as for our dear pooch - RIP Pogi 2002-2011

I took my rabbit (Bun! Original name i know lol!) last month to the facility in royal oak mi. I have to say to the people there are so very nice and EXTREMELY sympathetic!! I was very impressed with the professionalism of the gentleman that took care of Bun and I. I am so very pleased with the entire process. I will no doubt use your services again! Thank you soooooo much for being so respectful and treating my rabbit with so much respect!!!!!

Thanks again!!! Rachel

Today I picked up my Baby girl Abbey from my vets office . Thank you for taking good care of my little one it was so hard to have to put her down on 7/5/11 because I just lost my mother on 6/21/11 I lost both of my Best friends 2 wks apart .

Thank You again Abbey's Mom

To the Faithful Companion Staff:

I was sadden to get the phone call that My "Buddy" Passed away while I was at work. When I took him to the Emergency Hospital in Saginaw, Michigan they allowed me the time that I wanted to spend with him. The Arrangements that I had to choose from were Absolutely Amazing.

When I picked up my "Buddy" the transporter, was really solemn, and treated Buddy's Remains with RESPECT & DIGNITY. His Urn is absolutely breathe taking and definately a symbol of His Majestic, and perfect character.

Thank You So Much for making this time a little bit easier knowing that You cared for him the way you did. The Documents that I had gotten with Buddy's return was truly helpful.

YOU WILL BE REFERRED TO by me to ANYONE that has lost a pet in the future.

Darwin

We are so thankful for the kindness shown to our family by Anthony Erekat of Faithful Companion. Anthony treated our dog, Domino, with dignity and respect, and allowed us all the time we needed to say good-bye to her. His compassion, and the service he provides, is a gift to those of us who love our pets.

Ann Portas

Your service is simply outstanding. Our dog Kirin died about midnight. I called at 7:30 AM and you were at my door by 8:30 to pick her up and have her cremated. The Dr and Merideth were the nicest, friendliness people ever and helped us feel at ease with the whole process. We visited the facility the next day and were simply blown away by the place - well organized, well run and a very caring atmosphere. We highly recommend Faithful Companion. Thanks for such an outstanding service to pet owners/lovers.

Eric and Brenda

Anthony,

Words cannot even express the happiness I felt when I was able to say "good-bye" to Mickey, thanks to you. You made me feel very welcome and helped greatly throughout the cremation process, not once did I feel an ounce of sadness while there. You keeped me very entertained and my mind off what was actually happening. Thanks again!! I would HIGHLY recommend FaithFul Companion to any pet lover.

Eddie

Just wanted to say thank you so much for the job you do! We just brought my boyfriends cat Clea to you yesterday 6/9/2011 and i was so awwed by your presence! The way we were greeted at the door all the way til we left! Your facility was extremely nice! Clea was a huge part of my boyfriends life for many years and i just wanted to say a big Thank You for making the whole process that much more bearable for being so kind and doing such an excellent job! I definatly would recommend you business to anyone!!

Mindy

To Anthony,

On the evening of May 29, 2011, our beloved Prince left us.Thank you for making our loss a little bearable with your sincere help to bring closure to our sorrow by taking care of our little boy Prince with dignity and sincer compassion.You helped us on a weekend night that probably no other place would have even answered our call. You left your 2 month old son with somebody to help someone else, and for this we will be forever gratefull to you.Again, thank you so very much for taking care of our boy Prince..it was his birthday and you gave him a gift he will forever cherish...You are a kind hearted man and we hope and pray that others find you in thier time of need so they too recieve the kind and sincere compassion we got...

Prince's Mommy and Daddy...

Diane Venturi

Dear Anthony,

Words will never be enough to express how grateful we are to be a part of Jenna's life here on earth and Faithful Companion has truly enable us to embrace the passing of our "Jenna Girl" with dignity and respect. She gave us 14 years of joy and you have given us this one day we will forever be grateful. Thank you for giving us peace and compassion on a day that has changed our lives forever.

Ray & Diane

Denise Giosa

Shaq, our golden retriever of 15 years, passed away in his favorite place in our backyard. Both of my sons had left for college, and I came home from work to find Shaq, and I was alone. The Mom of the family who owns Faithful Companion works with me and she told me of the services Faithful Companion provided. I was deeply touched and comforted by the professionalism and sympathy that was conveyed during a very sad time. Shaq's ashes are in a beautiful marble urn, the whole process was outstanding, given the circumstances. I would recommend Faithful Companion to anyone who had a pet they cared deeply about.

Sarah Diederich

I was in such a deep state of grief knowing my precious dog "Baby" was within a few short hours of death. I searched for a place who would show respect and dignity for her. Kevin Pouget answered my countless emails for information with sympathy and kindness. The gentleman came to our home and we gently put Baby in the nice coffin. We had opted for a witness cremation as we wanted to be with her all the way. We followed the van containing her body, witnessed the coffin being put into the crematorium and waited for her ashes. Every person at Faithful Companion understood our pain and comforted us. Even the owner's dog came out and let me pet him. It gave me some comfort.

God Bless you all.

Lori Pletenik

THANK YOU THANK YOU THANK YOU & ACK ACK ACK ACK from Pokey the Prince (cherry head conure parrot) Jim & Kristen made the worst day of my life the most comforting...

Pat Chevalier

Again like all your other testimonies I thank the vets at Krause for helping us for the last couple of days that we had with our Sammy...he was raised with our 2 daughters and now 2 grandaughters...I thank you for helping us bring him back home where he always loved being...He had 5 acres of a well taken yard and walkes out back in the woods...Again thanks for helping us..I will recover..I know I will...

P Chevalier

derek milobar

wayne, i just cant thank you enough for all your help, your sincere kindness and sympathy and your proffessionalism. yoiu will never know how much i am indebted to you for finding my mandy after yoiur services picked her up from the emergency clinic in allen park. when mandy died i just assumed since its illegal to bury pets in your yards anymore that i couldnt take her body with me after she was put to rest. at first i declined having her ashes returned to me because there was a mixup with my mothers ashes when she died and we can never be sure its her buried in the cemetary, so i didnt have much trust in the process at the time mandy died. i was in a nitemare, a fog, it had happened all so fast. i cried all nite and in the morning i tried getting ahold of the emergency clinic to see if it was too late to bring mandys ashes home. they were closed. i called my vet and asked if they thought it might be too late and they were able to get ahold of someone to verify your crematory had picked up her remains. they contacted you and explained my change of heart. i know you could very easily have said yes without even looking, but instead i got a call from you saying you had mandy. you have no idea how much that means to me, your compassion and time to look for her. i will forever be greatful that you allowed me to privately view mandy and to pet and kiss her one last time and tell her i loved her. you went far above and beyond in allowing me to witness the cremation to put my mind at ease that the urn would certainly have her ashes in it. i have her home with me now forever, i placed her urn in bed with me one last time and this morning i walked her route with it that we took walks on, one last time. wayne, i have you to thank for all of this, i work in the service industry and i know how easily it could have been for you to just say "no we dont have her" but you didnt, you took the time to look and find her and without knowing my circumstances you helped me bring her home forever. wayne if there is anything i can ever do to be of any assistance to you please dont hesitate to ask.

i am forever grateful to you, always. derek milobar

Evelyn Leone

Thank you for the compassion you showed us at a very difficult time as we had to say good-bye to our beloved 15 year old cat Zak. You made an awful time in our lives more bearable. The quick service you provided is wonderful and we were glad to have Zak back with us the same day. He was a great cat and Anthony treated him with respect like he was his own cat, and that mattered to us big time. The service you provide to grieving pet owners is wonderful and will never be forgotton.

Thanks again,

Evelyn & Frank Leone

Lori Drumm

I cannot thank your staff enough for the wonderful, caring service we received. We were treated with the utmost compassion and having Dexter home with us so quickly after he passed has made a huge difference in our healing process. Dexter was a wonderful dog and he truly deserved to be treated with the respect that he received from Faithful Companion. Your kindness will never be forgotten.

Many Thanks,

Derrick, Lori and Jenna Drumm

I am so very grateful and would like to send a very special thank you to the Santeiu family and especially to Wayne & John, who responded compassionately and quickly during my time of need. They provided a caring, respectful and gentle service when they picked-up my beloved baby Tony, last night and when they returned his remains to me today. I cried the entire morning, but peace washed over me, as soon as his urn was placed in my hands. His urn sits on my desk alongside a small toy, "Paws with a Cause" stuff black lab that looks just like my Tony. I want to say, THANK YOU SO MUCH TO FAITHFUL COMPANION FOR WHAT THEY DID FOR US. I will forever be thankful!!!!!!

Maria Cebreco

I want to say thank you for the professionalism that was shown, the compassion and the overall handling of my friend and family member Trucker. Through my grief and tears you shock my hand, told me how sorry you where for our families loss. You had him back to us in a day to my door, which we are grateful for as inn our greif we couldnt have driven to get him. The memorial page went up promptly and our Trucker will be never lost or forgotten. Thank you for being respectful of us and my Trucker.

Nikki

Dear Anthony,

Where do I start...Words con't express what respect and disnity you showed my COAL. I couldn't have asked for more, this was such a difficult time for me and how you and Joe took care of him at the end meant the world to me...I have posted a memorial on Rainbow Bridge thanks to you, I never knew of this and it gives me peace to know he will never be forgotten. He was truly the love of my life and I will have him with me forever thanks to Faithful Companion and you! You have a gift Anthony and I thank you for being there for me, we will never forget your kindness and compassion. It was the hardest thing I ever had to do, but you brought me such comfort and respect. I will be forever grateful...

Charlene

We lost our Nala at 11 yrs old, unexpectedly. Knowing that I could be with her right til the very end was such a blessing and a comfort. I want to thank Charlie to being there for us on a rainy, Saturday night... it felt very special and very personal to be able to handle everything the way we did.

With Sincere Appreciation,

Karin Caron

Thank you so much for all of your compassion and dedication. You helped me honor Puddin who was my best friend and that means a lot to me.

Thanks Again.

Frank Lucas

Thank you for the compassion you showed when I had to "put down" my 14-year-old English Setter, Beau. Although it was necessary, I was very depressed, but my heart leaped when I received your phone call the very same day telling me someone could bring his cremated remains to me the very next day. Just knowing that he was so quickly taken care of made me feel better.

Beau was my buddy and pal for a long time and the respect you gave him and I will stay with me forever.

Thanks again.

Barb Kostanko

Thank you for returning my dear Boulud to me so quickly. The urn is beautiful - elegant enough for my desk but warm and nicely carved enough to compliment my memories of my dear Miniature Schnauzer.

I didn't plan on my best friend leaving so soon - your professionalism and almost instant reaction time saved me from diverting my attention from my dog in the last few minutes of life.  The fact that you were prepared to return Boulud's ashes the very next day was nice.  She was my fifth Schnauzer and I have never had such excellent service before.

Thank you very, very much.

David LeMeur
Happy Paws Daycare and Kennel

On April 27, 2010, our little baby boy Owen passed away. He was a sweet kitten and will ber missed by our whole family. When he passed, the staff at Faithful Companion were very helpful. A man named Shawn greeted us when we got thee and he was very kind and helpful when we felt our worst. Thank you so much for your kindess. I felt that Owen was safe in your hands until he was returned.

Erin Baum

Thank you so much for taking care of my best friend! It was the hardest thing I have ever had to do. You had never met me or Scout but you thoughtfully sent his paw print, a very sweet card and the rainbow bridge poem, and I thank you for that! it really means a lot to me! Thank you for reuniting me with my best friend again. I cannot thank you enough.

Lindsey Roe

I had to make a decision yesterday for my dearest friend of 17 years.  I felt every emotion – up and down, up and down.  I sit here the day after with Callie's remains and feel a sense of peace inside.  I felt a sigh of relief when I recieved her remains, a heartfelt card and a lovely poem that I take solice in, all provided by people whom I have never met nor have ever met my closest companion, but they treated her and me with complete respect and compassion.  It was so comforting to know that the Santeiu family had everything under control and had Callie in their hearts and minds during this period of her time here on earth.  I cannot thank the Santeiu family more from my heart and soul, thank you.  

Shannon Toner & Family

It was the hardest decision I ever had to make in putting my beloved dog, Buffy, down.  She was 14 years old and had led a very happy life.  I chose to have her cremated.  My vet recommended Faithful Companion.
I couldn't have been more pleased with how the cared for Buffy, in death, as she was cared for in life.  She was returned to me in less than 24 hours. The care and compassion that the Santeiu family showed to my pet, in my time of sorrow, gave me great comfort.  Thanks for making this difficult time a little easier.

Charlotte Smith

We are so grateful to Faithful Companion for their care and consideration in assisting us with arrangements for our beloved cat,Cosette. She left us unexpectedly on the 7th day of treatment for an infection. My husband and I were unprepared and devastated. We would also like to thank John(who picked up Cosette from our home,and brought her back to us the next day)for his kindness and professionalism - it was a great comfort knowing Cosette was in good care. Thank you again for everything - Faithful Companion has made a heartbreaking time better for us.

Julie & Noal McDonald

It was comforting to so quickly have Kiki back home where she belonged. She was a good cat that deserved the dignity and respect afforded her by the Santeiu family. My sincere thanks.

Eric Moore

Our Two St. Bernards were our family. The Santeiu family showed such compassion at two devestating moments in our lives.One being so unexpected,on the weekend and after vet hours.They arrived promptly in our moment of helplessness. So when the time came for our other St. Bernard, we knew, they would arrive with respect,compassion and treat her with the dignity, we felt as a family, she deserved.We didn't want her to remember her last ride in the Truck to be to the vets. Because of their services we didn't have to. Thank you for giving my kids a golden bed!!!

The Miller Family

I have had some really unfortunate luck with my two cats, Aspen and Cajun over the past four months.  These two were brother and sister and were together everyday for the past eight years....they were amazing pets and I could not have asked for anything more in my life as a pet owner. Unfortunately, Aspen lost his battle with diabetes in August and just last week Cajun was diagnosed with total and complete kidney failure!!!  My point I would like to state is that Phillip Santeiu and his company, Faithful Companion were there for both occasions and took such incredible care of both of my cats... the process was smooth and flawless, not to mention quick!!!!  My goodness, I had them back within a day!!!!! To me that was a comfort to have them both back and I could not thank Phillip enough for his compassion and professionalism! Once again, Phillip, thank you for your help.....you made it a little less painful and I am grateful.

Scott MacEwan

I would like to thank Phillip for his kindness. Molly passed away early Christmas morning 2009 and I was able to have her cremated within hours and waited.  I highly recommend Faithful Companion because they show you the areas and explain the process in detail. Phillip's kind words put me at ease and I was taking Molly back home within hours.  If you want a personal experience with your beloved pet, as I did, then I would choose them.  Words cannot thank them enough.

Chris Simmons

Thank you so much for caring about our animals/family members in the manner you do!  Putting my dog "Kitty" down August 7th, 2009, was so hard. She was only 8, but the needed medication destroyed her body. Knowing she was going to be cared for by Faithful Companion gave me such Tremendous comfort. She is still with me not only as ashes but in my heart and at the Rainbow Bridge waiting. Thank you for all you do to help families deal with this difficult task. Dog spelled backwards is God and that they are "Gifts from God" and so is your Family. Thank you!

Ann Lucas-Golembiewski & Family

I lost my beloved cat, Tucker, on December 20, 2009. Faithful Companion was more than attentive to my needs and wants. As a pet owner for a long time, I was impressed how much care and respect was given to me as well as Tucker. Faithful Companion was very compassionate throughout the whole process. Thank you, you made this situation a lot more easy to deal with.

Sincerely, Lawrence Dick

You will never know how much you and your family's service has helped us throughout the decision making of our 12 yr old cat (Kado) and his passing, we never heard of an animal getting cremated and their ashes returned to their owners before, but are we glad we found "Faithful Companion", and we our glad we chose cremation. Kado was our first furry friend that we've lost, you helped us to be able to keep him close in spirit with the returns of his ashes in an urn. It sits on my bedside stand, sometimes I take him in the living room with us, we couldn't have done it a better way. It gives us comfort knowing that the six animals that we have left will be cared for just as well as Kado was. May God bless you and your family.

The Lamberts

We would like to thank Faithful Companion for their wonderful services.  Our baby boy Hans left us yesterday (November 27th) after a battle of severe arthritis complicated with his SARDS disease diagnosed 8/11/09.
He was returned to us this afternoon and now we have a sense of closure, thanks to Faithful Companion.  

The Halter Family

We are so thankful for your staff's kindness. You are such wonderful, amazing people. My piggy, Zen was returned to us quickly and with a very loving poem; I feel that is where he is right now - the Rainbow Bridge. You gave me some closure knowing that he was well taken care of. I would tell others of your kindness, and how your staff was so warm and understanding. Thank you so much, its hard to lose a faithful companion, and we all know that when it comes to situations like these, we want someone we can trust. I can say I trust your company and staff to the fullest. Thank you from the bottom of my heart.

The Thorntons

Our family would like to thank you for bringing us some peace at such a sad time in our lives.  Our beautiful Baxter left us on November 12, 2009 and we were able to have a small sense of relief to know that he would be treated with such kindness in his passing.  He was returned to us so quickly and we would recommend your services to anyone who has a Faithful Companion that they want to have creamated.  We have a sense of closure that we otherwise would not have had if we did not have your service as an option.

Thank you again for your kindness.  

The Gicopoulos Family

We wish to express our gratitude to your Family for the service you provided us with the loss of our dear Amber. We find it strange by the way we learned of the dignity you bring to pets who have spent their lives bringing their owners peace, friendship and tranquility. We met at the Cobo Dog Show last winter. We were drawn to your booth for a reason I cannot give you. The young man we spoke with was professional and kind. At the time our Amber had Cushings disease which she developed at age six, and she lived to be eight and half. Her body was ravaged by the chemotherapy, and was failing. My wife and I felt a calming relief by speaking with the gentleman. We knew Amber did not have much longer, and he offered us a way to return to Amber a dignified manner in which to be sent on when she passed. As a teenager I worked at a veterinary clinic, and now that I am in my 62nd year remember the manner and horror of the disposal of people's beloved pets. Your family offers a manner in which you give us comfort in the way that Amber left us. The young man, Kip, who came to take Amber, and Michael, who brought her back to her home, were wonderful and kind. They were willing to spend time with us, gave us time to say goodbye, and understood how difficult it can be. Non-pet owners will never understand what we, as pet lovers, lose when a dear family member who has given their unconditional love, attention, and companionship to their family every day of their lives, and then they are gone forever. Your Family gives us the manner and way to honor them in their death. There is no joy, but there is a peace you have brought to our home. Thank you again for all you do, and may God bless you all as you continue your work of helping others.

Paul and Kathy B. (Toledo, Ohio)

We just want to thank you for your care, compassion, and assistance with our beloved dog's final arrangements.  It does not surprise us that you provide this special service.  It gives us comfort to know that the people who cared for both of our fathers when they passed also cared for our precious canine daughter.  It was especially helpful that you returned her so quickly and the person who brought her back was very kind.  

Thank you,

The Tweedy Family

Thank you Faithful Companion for handling arrangements for our dog, Isaac. Your staff was caring and compassionate. They really helped us get through the process. We felt at ease from the first phone call. We would especially like to thank Michael, who picked up Isaac from our home. Our vet was running late getting to our house and Michael was very kind and patient. He gave us plenty of time and space to say our goodbyes once Isaac was put to rest. Jason was very nice to us also over the phone. And I'm sorry I can't remember the guys name who dropped the remains off, but he too was kind and caring. We would recommend you to anyone needing pet cremation services... thank you again for everything. God Bless you all.

Dan Y and family

Thank you so much for caring about our animals/family members in the manner you do!  Putting my dog "Kitty" down August 7th, 2009, was so hard. She was only 8, but the needed medication destroyed her body. Knowing she was going to be cared for by Faithful Companion gave me such tremendous comfort. She is still with me not only as ashes but in my heart and at the rainbow bridge waiting. Thank you for all you do to help families deal with this difficult task. Dog spelled backwards is God and that they are "Gifts from God" and so is your Family. Thank you!

Ann Lucas-Golembiewski & Family

Words will never be enough to express my feelings and gratefulness about how my mouse Harriett was taken care of by Kevin and by Faithful Companion Services overall. Jason treats you like you are the only person on this earth and I felt the same way after bring Harriett in and dealing with Kevin. He was so kind to me and comforted me as I sat there holding her and crying my eyes out. He walked me all the way through every step he was taking to ensure I knew what he was doing.  I highly, highly recommend their services to anyone who has a faithful friend that they want to have cremated.  Their kindness surpasses anything I have ever encountered in the loss of an animal.

Lynda Rivera

I would like to say Thank you, for your wonderful professional manner. It was a very trying week when our dear Buster passed on to see the rainbow. I only hope that anyone whom has a companion who passes on will be entrusted to you.

Thank you, so very much.

Lois & Jim Zakem

My family once again would like to thank all of you at Faithful Companion for all your help with our beloved Muffin. The last couple of weeks have been so hard on our family, having lost one pet and now our little girl Muffin. We are grateful to know we have a place we can go where they take the most wonderful care of our pets, and understand the pain we all go through in our time of need. Thank you for all your help and guidance through this tough time, and bless all of your family for helping us through this.

Sally, Terry and JD Wade

Thank you so much for making a very difficult and sad time for us a little bit easier.  Our little "Monique" passed away on August 28, 2009 and your services were very much appreciated.  Your kindness and professionalism
were outstanding.  Monique's urn is beautiful and she would certainly approve....

Thank you again,
Ronald Draggich-Leblanc

My whole family would like to say thank you so much for all the help and kindness you gave when we lost our wonderful pet, Romeo. It had been a very tough couple of days, and your family put us all at ease with wonderful care for our beloved pet, the kindness you all showed, and the comfort of knowing he was cared for by such wonderful people like your family. Thank you all from our hearts and may God bless you all for taking care with our loved one, and our family, during our time of need.

The Wades

I want to sincerely thank the whole family at Faithful Companion. When I had to have Jack put down I had no place to turn to help me keep my beloved friend in the manner I needed.  They went above and beyond what they needed to do to help my boy move from this world to the next.  I will never forget what Kevin, Joe, and the whole family did to help me in my time of need.  I will always be in your debt and will never refuse to help you in any way.

Steve Deitch &
Jack Russell Deitch

I had no idea that you were part of the same funeral services that my family has used for all of our losses in the past.  You take such great care whether it's a human family member or a family pet.  Thank you for the care in my time of need...

Thank you Santieu family,

Margaret Henrikowski-Long

We cannot begin to express our gratitude to the entire Santeiu family for their professionalism, but more importantly their love when it came time for our two dogs, Pudder & Molly, to cross the Rainbow Bridge.

Knowing they were in the hands of such loving people made the loss of them a little easier to handle.  

When they were brought back to us, we knew they were together forever.

Love and Thank You,

Laura & Tom Shaw

I am not sure if I ever thanked you for your professionism and understanding.  I refer all of my family and friends to you and will continue to, because of the wonderful service you provided for me.

Best Regards,
L. Vereeke

As a veterinarian, I thought I was prepared for what was going to happen. Smokey was in end-stage renal failure and I thought I had done everything to prepare myself for the eventual end that would have to come. Even so, when it came time to help her cross the Rainbow Bridge, I was not nearly as brave as she was. Afterward, knowing she was in the care of Faithful Companion gave me great comfort... I knew it was my Smokey that came back to me the next day, and once she was home the healing process could begin.

Your professional and sensitive staff is amazing. It means so much to know that she was given the utmost respect and care throughout the process. I cannot thank you enough.

God bless,
Kristie

I was fortunate to pick up a brochure about your services the day before my beloved English Springer Spaniel, Mickey, passed away.  I knew I wanted him cremated but I had no information on crematories for pets. We weren't prepared that he was going to leave us that soon, but someone up above was looking over us that we had picked up that brochure.  Just knowing that Mickey was so well taken care of helps with the grief process.  I have told so many others to be prepared and have mentioned your services to some pet grief groups and to my vet. Not enough words to thank you.

Denise Bratcher

At the worst time in my life when I had no idea what to do I was referred to your services. I lost my Jasmine and was just - lost. The entire experience with your company was not only totally professional but made me feel "better" about the whole thing... I just wanted my girl home. She was back with me by 11:00 the next morning.

The caring and understanding of your staff is beyond exceptional. Thank you for taking care of my girl.

Kelly

The loss of our dear friend, Mr. Arnold, was very difficult.  We had to make the unimginable choice to end his suffering.  He was only 7 years old, very young for a cat, which made the choice all that much more difficult.

When presented the option of having Mr. Arnold back home within 24-48 hours of his passing, there was no question.  We had no idea that this was even an option; you are providing such a wonderful service to all those that value their pets as members of their family.

Thank you so much for what you do.  It gave us peace of mind to know that Mr. Arnold was handled in such a dignified manner.  He was such a cool cat and we couldn't imagine a more honorable way to handle his remains.

Thank you so much!

The Mentier Family

Your staff responded to our appointment yesterday after we had to say goodbye to our 11 year old Black Labrador Retriever named Dakota. After the vet had left, we were able to spend the time to grieve privately. When the two young men arrived, they were very caring and professional. They were prepared to the extent that they even called our dog by name and petted him gently even though he was gone. We are grieving now with a pain that is indescribable as most pet owners can only know for themselves. But, in the end, we were there with and for Dakota when he made his final few steps here on earth. Having such professional and gentle young men there to take care of the final arrangements brings comfort that will pay emotional dividends for years to come. We thank you for taking such great care of our Dakota.

Frank & Kathy Finch

It has been 6 months today since our beloved Mookie passed away. I can't tell you how comforting it is to have her with us forever, because of you and your family and the wonderful thing you do for families.

Only an animal lover could understand what we went through when she passed away. Thank you again for being there for us, even though we didn't get a chance to meet with any of you face to face.

Sincerely,
Chris Ken Mike Andrew & Amanda
(Moe Moe and Schneeker too)

I would like to express my graditutde to Tim, his Family, and Staff. My precious Rascals died on Janurary 19, 2009. Battling cancer for 2 years. Rascals was just 4 years old and he brought such joy to our family. Rascals is in a better place, Rainbow Bridge.

You and your family made things so much easier. It took one phone call and a Faithful Companionship took care of the rest. We want to thank you from the bottom of my heart, on making things a lot easier to go through this grieving process. Thank you again!

Sincerely,
Yvonne Hildebrandt
Charlie, Sabrina, and Abby

I just wanted to express my appreciation for the attention and care given to my cat Boo. Your representative Jim drove Boo's remains to our house the evening of the snow storms last Saturday.

Thank you for helping make a very difficult time a little easier to bear.

Jeannie Pletcher

I said goodbye to my sweet girl Venus January 10, 2009 after 14 years and 7 months of having her in my life.

Though it wasn't easy letting my girl go on to Heaven to be with her sister who passed on in 2007, I was comforted knowing she was in your care.

From the moment I contacted Faithful Companion Memorials, I was treated with nothing but respect and compassion. I couldn't think of a more dignified and beautiful way for my beloved girl's physical essence to remain with me here while her soul has gone on to Heaven.

Thank you for your service,

Dana Rasmussen

Dear Tim,

I would just like to take a momment and thank you and your son's for the kindness you showed for me and my dog Buster he was a 95lb Black Lab. He became ill the day after Chistmas 08, i gave him a couple of day's in hopes he whould pull out of it but on New Years Eve it was apparent he was getting worse I took him to Affiliated Veterinary Emergency Service in Southgate Mich.There assessment was that he was suffering from Regenerative Amemia and his liver was failing. I could not afford the treatment that they recommened so i had to let him go.I opted for the Group Cremation.The next day on 1-2-09 i called your office to find out what plot he whould burried at Pet Momorial Park,I talked to one of your sons and he said he would call me at the end of the mounth and let me know. I no sooner hung up with him and you called me back offering a individual cremation at no cost this really touch my heart on 1-3-09 Buster was back home with us.I want to thank you again from the bottom of my heart. May God Bless You And Keep You.

Gordon Stewart and the family of Buster.

Dear Tim,

My dog, Buster, was cremated at your facility on Monday, October 20. The kindness, respect, and professionalism you, your sons (especially Rick), and your entire staff extended to me, my cousin, Jan, and my sweet boy were far beyond my expectations. The efficiency with which everything was orchestrated and the way I saw your staff handling the boxes in the holding area gave me immense comfort. I am confident that even if I hadn’t stayed to witness, Buster would have been given his due respect.

When I go over the events of that day, one of the few comforting thoughts I have is that Buster’s life didn’t’ come down to the fact that he weighed 13. 6 lbs. I know he was treated with the same care as the field mouse you told us about or as if he had been a former Westminster Kennel Club Champion; and that’s’ the way it should have been. He meant the world to me in the same way I know those animals would to their owners. He kept me from being lonely and his very presence calmed me when things went bump in the night.

I have told so many people about the positive experience I had at your facility and the tremendous sense of closure it gave me. I’m so grateful to still have Buster with me in some small way and to have something tangible to focus on when I tell him how much I miss him. I wish I knew for sure where Buster’s spirit is now, but even if he’s just a memory in my heart and mind it’s reassuring to know that I was able to thank him for his 13 years of faithful companionship by staying with him throughout his final journey.

I’ll probably require your services again someday for another beloved pet I will acquire in the not-too-distant future; but at least the trepidation of the process won’t be there. And one day it will be me delivered to your facility in a wooden box. But my mind is at ease because I know now that I also will be treated with dignity and respect; and for that, there are just no words to express my gratitude.

Sincerely,

Carolyn

I wanted to share with others the gratitude we have for Faithful Companion. Their professionalism and sincerity pours out of all their correspondence, whether it is their well written brochure that is returned with the pet (in our case, it was our Baby Buffy), the packaging, or the sympathy card that is written by the Staff. Although our family did not have direct contact with Faithful Companion after the passing of our 18 year Cocker, we still felt the compassion from them. I emailed them last night to thank them for the fast return of our "girl", not expecting a quick reply. Within ½ hour we received a personal message from Jason Santeiu. We are still hurting badly, and this may seem strange to some, and it is hard explain, but your Company has some how helped us a bit through this loss. I highly recommend them, should their services be needed for those reading these testimonials.  And, I hope it is later, then sooner.

The Johnsons

Thank you so much for helping us in our moment of need with the passing of our beloved Rocky dog, you all have a great big heart and understanding of the loss of a most beloved pet.

Thank you and it's great that you all care as deeply as you do.

Thank you,

Christopher & Tina Engel

Both Tom and I want to thank you all for your help regarding the cremation of our dogs, Pudder and Molly. Your gentle, caring way was and continues to be very comforting to both of us. The fact that their remains were returned home so quickly will help us heal from this tragedy in our lives. The services you offer are a tremendous comfort to us. Be assured that we'll share our experience with all that we know.

Again, thank you and continue with your special work.

Laura & Tom

My aching heart was broken when my Bina slipped away.

In that moment, fighting the tears while trying to comprehend how this little angel's heart was too big, and now was killing her. In my arms she had her last breath, her heart stopped and as quickly as she entered our lives she was gone.

When I talked to Charlie @ FCM the next day, I somehow felt better. I think it was the kindness he showed and his sensitivity to our loss. After meeting Charlie, Kevin and some of the other Santeiu's, I was really touched at how they treated us like friends.
Thanks again guys for everything and Charlie for bringing our girl home again. It means the world to me to see and experience the kindness of others.

Brian D

Both Tom and I want to thank you all for your help regarding the cremation of our dogs, Pudder and Molly. Your gentle, caring way was and continues to be very comforting to both of us. The fact that their remains were returned home so quickly will help us heal from this tragedy in our lives. The services you offer are a tremendous comfort to us. Be assured that we'll share our experience with all that we know.

Again, thank you and continue with your special work.

Laura & Tom

It was very hard for me and my family to lose Puddles. He was our baby and wewill miss him very much and nothing anyone can say will make me ever feel better about losing him.

The care and professionalism that was expressed to me was wonderful from faithful companions. They were very kind and brought him back to us very fast and it made me feel good that he was taken care of with such respect, and how they got him home quickly.

They delivered him around 8:30 at night and I thought that showed great character of this company.

Thank You, for making this process easier on me and my family.

Cerine Mazzola

While nothing will console my family and I relative to the loss our deeply loved and beloved Golden Retriever, Duke, words fail to express the immeasurable comfort you afforded us through the devoted, caring, and compassionate attention you provided to our 'Bunny'.  

Outside of truly believing that we will one day be reunited with Duke, our greatest comfort in all of this has come from the same-day, respectful treatment and handling he received following his death. Knowing that he was cared for in such a dignified and caring manner, and having him returned to his home within 24 hours of leaving us is the only thing that has made our overwhelming pain and loss bearable.

I don't know what we would have done without Jason during this process.  He responded quickly to our needs, despite that it was on a Saturday and was understanding, patient and supportive throughout the arrangement process.  When he returned our precious 'Bunny' to us on Saturday evening, Jason was extremely professional and expressed a genuine sympathy for our loss.  His warmth and compassion will not be forgotten.

Jason and FCM, thank you beyond measure for your compassionate kindness to our Faithful Companion - it genuinely means more than you can know.

Bill and Toni

 You have no reason to know or remember us, or our " ALEX ", but we will never forget you!

Some people call them " pets ", but " ALEX " was our friend, and  your help, kindness, and compassion after our loss of that friend was evident, and greatly appreciated, even at long distance, and over the phone.

We don't want to ramble on, we just wanted to let you know that even though we grieve over our lost friend, you and your staff have impressed us, and to say
THANK YOU.
 
- David and Lynn

I finally got around to sending you this thank you that is meant from the bottom of my broken heart. Your staff treated my best friend "Brody" along with my husband and myself with the most professional and caring support that I can't let go unnoticed. I thank you ever so much for all your understand and gentle care you gave to us. 

I feel so blessed that we were able to find out about your business through going to the Detroit Dog Show. You made us feel like we were very important to you, asked repeatedly if we needed anything. I was so happy that your staff let us stay and watch our Brody go through the process and come home with us afterwards. I feel grateful that I never left my best friend's side. And I have you to thank for that peace of mind. Thank you ever so much.
 
- Carol and Doug

"We have n

ot met in person, but you were kind enough to come in and take care of our little dog, Casey, last Sunday. I held her head while she died, but could not find the strength to come to your facility. My husband, Brian, told me that you were very kind, and sat with him and talked. He said that the entire process and you in particular, exceeded his expectations.

We both thank you for coming in on Sunday for us. We know that it must be costly to open your facility for one customer, but it was very important that at least one of us be with Casey. We are grateful that we were able to bring her home that same day. Thank you for helping to make a very distressing time for us a little easier to bear."

- Kathy

"Thank you will never be enough to say for the kindness you showed towards my little Henry. As you can see, he was a tiny little man but he had a heart bigger than most human beings. When we got him, he was already infested with something, we never found out what. I wasn't going to run him through a battery of tests to find out.

I only had him for about 7 months but it seemed like years. The pain I am going through this week is unbearable but I have no choice but to go forward. My husband was extremely overwhelmed at your kindness and the layout of your facility - it was very relaxing."

- Lynda

"We had to put our beloved Niko down in April. My husband and I were devasted. You made a terrible time in our lives better. I can't even find the words to say how we felt. Thank you a million times over for your compassion and patience. I told a friend about how wonderful your family treated our Niko and us. She called you just last month when she had to put her Sandy down. You are wonderful people. It is so important to know that our pets are treated with dignity and respect. Again thank you."

- Mary

"On behalf of my family, I wish to express our heartfelt thanks for all you have done during the loss of our beloved boxer Sally. From the first call to Jason, to Tim's call of sympathy and support, to Rick making the removal - all done with great care and compassion, we are all grateful. Sally passed away doing what she liked best, barking at the rabbits. It was a great comfort knowing she would be treated with dignity and respect. Thanks again."

– Glenn

“In my grief I felt it important to tell you how grateful we are for the treatment we received from Faithful Companion Memorials. From my tear-filled initial contact with Jason who couldn't have been nicer. He explained the service to the smallest detail. He was sincere and so understanding about my loss. I asked a special favor of him. I wanted some of my pets fur to keep. He replied, "Certainly, I'd be happy to."

Our Ginger Came home today, she was delivered by a very nice young man dressed as though he just came from a funeral home. He handed her to me and offered his sympathy. He was patient and kind as I showed him a picture of her. After he left I looked inside the little gift bag and there were the locks of fur I'd asked for along with a darling poem on the loss of a pet.

The way this difficult time was handled and the timely manner in which it was handled is very much appreciated. I feel secure in the fact that my Ginger was well cared for down to the last detail. I wanted you to know that your much needed service is worth every penny to this grieving family. Again, our sincere thanks."

– Susan

– Steve, Joe and Angela

– Bobby and Linda

“How can I find the right words to thank you? I was amazed at the kindness that was expressed to me during my loss. Your staff did not minimize the loss of my pet. And, I was so comforted by the way everything was handled and the personal attention to the details. I am forever in your debt!"

– Kelly

“I have tried several times to write this note to you but just couldn't finish it. But I feel the need to thank you for the care and treatment you gave our dog. We had to give our Golden Retriever Valentino the final act of love and let him go. I had a different company before cremate my dogs, never to meet them and only to wonder how they were taken care of. At this difficult time I found comfort in meeting you and seeing how Valentino was taken care of. Our dogs are our family and mean the world to us.

I have mentioned to my friends how well we were taken care of by you and the respect Tino was given. Also to have Valentino returned to us so fast, that meant a lot to us to have him back home. When I'm in the area I would like to stop by and visit your facility. Once again. Thank you."

– Paul and Laura

“My name is Benn. I met you on the 28th day of May. I was there to see Boston before he was cremated. I think it is wonderful service that you are offering. It meant so much to Lorrie and LeRoy to see Boss one last time. It meant a lot to me also. Thank you for helping my friends find some closure for their loved one. It is a wonderful thing that you are doing."

– Benn

“Thank you so much for all the time you spent with me. Your understanding with my loss of Cody let my heart know he was in good hands, the right hands. Also allowing me to bring in Cody's brother, Shiloh's ashes so they could be put together in one urn is very generous of you and something that means everything to me. They were very close in life, so now they can be together again. Thank you!"

– Theresa

“Thank you so much for being there when we had to put Sampson down. He was such an important part of our lives and it was a difficult decision for us to make. The fact that you were available at 1:00am just goes to show what kind of service you guys provide - nothing but the best! You should be very proud of your family's business. Everyone from FCM always comes to our practice with a smile on their face. You guys are always so sincere and professional and it never goes unnoticed. Thank you, thank you, thank you, for helping in our grieving process. You are very sweet and I will always remember your act of kindness."

– Jenny

“I just wanted to let you know how much I appreciated your kindness and compassion during my loss of Emma. Your thoughtfulness was above professionalism. You made my extreme and overwhelming loss of my best friend and family to me bearable. The crematory itself was warm and very pleasant yet beautifully efficient. It was a pleasure to meet and know you. You have a gift to make one feel comfortable and genuinely interested in their pain and loss of a beloved companion.

My loss of Emma really hit me when I got home, went into the house and had to realize my beloved Emma, my Baby Em was not there meeting me at the door with glee. As I said of my beliefs, I know she is in Pet Heaven happy and healthy with Sassy Lynn. Thank you again for helping me through my loss of Baby Em."

– Judy

" Today I said goodbye to an old friend and wanted a dignified removal of his remains. Rick as always was very professional and extremely kind. Thank you from all of us at the Birmingham Veterinary Clinic for your prompt, compassionate service."

– Marie